FAQs – Dunedin Florist & Flower Delivery
- Flower Delivery Dunedin
Do you offer same-day flower delivery in Dunedin?
Yes. We offer same-day flower delivery across Dunedin and Mosgiel on weekdays and Saturdays, Sunday only available on Mother's Day. Order by the cut-off time shown on our website.
What areas of Dunedin do you deliver to?
We deliver flowers throughout Dunedin including the CBD, North Dunedin, South Dunedin, Mornington, Roslyn, Maori Hill, St Clair and St Kilda, plus Mosgiel.
How much is flower delivery in Dunedin?
Delivery fees are based on location and are clearly shown at checkout before payment.
Can I choose a delivery time?
We deliver within time windows rather than exact times. Preferred times can be requested but are not guaranteed.
Do you deliver to Dunedin Hospital, rest homes and workplaces?
Yes. Please include full delivery details such as ward, room number or reception instructions.
-Flowers & Custom Bouquets
Can I request specific colours or flowers?
Yes. Our Dunedin florist team can design bouquets to your preferred colours or style. Flowers are subject to seasonal availability.
What if a flower shown online isn’t available?
Our photos show the style of the arrangement, and our Florist Choice options show what flowers my be used in your bouquet. If a flower is unavailable, we’ll substitute with a fresh, seasonal bloom of equal or greater value.
Do you create custom bouquets in Dunedin?
Yes. All custom bouquets are designed in-store by our Dunedin florists.
How big will my bouquet be?
Bouquets are designed by value rather than stem count. Higher price points create fuller, more premium arrangements.
-Freshness & Care
How long will my flowers last?
Most fresh flowers last 5–7 days or longer with proper care.
Please understand different flower varieties have different lifespans.
Do you include flower care instructions?
Yes, every order includes simple care instructions.
What if my flowers arrive damaged?
Please contact us as soon as possible (within 24 hours - as we are dealing with a persible product) with photos and we’ll sort it promptly.
-Orders & Payments
What payment methods do you accept?
We accept EFTPOS, Afterpay and major credit cards - Visa, Mastercard, American Express - in-store and secure online payments.
Can I change or cancel my order?
Please contact us as early as possible. Same-day orders may already be in preparation.
Do you offer refunds?
Refunds are handled in line with NZ Consumer Guarantees Act requirements.
-Weddings, Funerals & Corporate Flowers
Do you provide wedding flowers in Dunedin?
Yes. We offer wedding florals across Dunedin.
Do you create funeral and sympathy flowers?
Yes. We provide thoughtful sympathy and funeral flowers for Dunedin services.
Do you offer corporate flowers in Dunedin?
Yes. We supply regular flowers for offices and businesses across Dunedin.
-About Our Dunedin Florist
Where is your florist shop located?
We are a locally owned, bricks-and-mortar florist based in Dunedin, New Zealand.
Our flower shop is located at 61 St Andrew Street, Dunedin Central.
Can I order online and collect in-store?
Yes. Click-and-collect is available from our Dunedin flower shop.
Are you a local Dunedin florist?
Yes. All flowers are arranged in-store by our local Dunedin florist team. We are not a relay service.
Valentine’s Day – Frequently Asked Questions
When should I order Valentine’s Day flowers?
We strongly recommend ordering as early as possible. Valentine’s Day is our busiest time of year and popular flowers (especially red roses) often sell out. Pre-ordering ensures the best choice and preferred delivery date in Dunedin.
Do you deliver flowers on Valentine’s Day in Dunedin?
Yes! We offer Valentine’s Day flower delivery throughout Dunedin and surrounding suburbs, including city, North Dunedin, South Dunedin, Mornington, St Clair, and Mosgiel (delivery fees may vary).
Can I choose a specific delivery time?
Due to the high volume of deliveries on Valentine’s Day, specific delivery times cannot be guaranteed. We deliver during business hours and do our very best to get flowers delivered as early as possible.
What flowers are most popular for Valentine’s Day?
The most popular choices include:
- Red roses (single stems & bouquets)
- Mixed romantic bouquets
- Pink and pastel bouquets
- Orchids and indoor plants
All flowers are fresh and beautifully arranged by our Dunedin florists.
Are Valentine’s Day flowers more expensive?
Valentine’s Day is a peak flower period worldwide, which can affect pricing. We focus on offering great value, premium quality flowers, with a range of options to suit different budgets.
Can I send flowers anonymously?
Yes — just let us know in the order notes if you’d like to send your Valentine’s flowers without a name attached.
Do you deliver to hospitals, workplaces, or apartments?
Yes, we deliver to hospitals, workplaces, hotels, and apartments across Dunedin. Please provide as much detail as possible (ward name, business name, apartment number) to avoid delays.
What if my Valentine isn’t home?
If no one is home, we’ll follow your delivery instructions where safe to do so, or contact the recipient. If needed, we may arrange re-delivery or collection from our Dunedin flower shop.
Can I add chocolates or gifts to my flowers?
Definitely, you can add chocolates, cards, or extra treats to make your Valentine’s Day gift even more special.
Are your Valentine’s Day flowers fresh?
Absolutely. All our Valentine’s Day flowers are freshly sourced and arranged on the day by our experienced Dunedin florists for maximum vase life.
What happens if a flower variety is unavailable?
If a specific flower isn’t available due to supply, we’ll substitute with a similar flower of equal or greater value, keeping the style and colour palette as close as possible.
Are you open on Valentine’s Day?
Yes — our Dunedin flower shop is open on Valentine’s Day, with extended hours of 9am to 5pm.